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Post by Horacewimp on Feb 8, 2016 20:16:28 GMT
Proboards have recently done a small update to the software and there are now more options to receive notifications.
To check your preferences go to Profile>Edit Profile>Notifications and select when you would like to receive a notification.
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Post by Horacewimp on Feb 10, 2016 11:47:43 GMT
Could you please tell me if you guys are receiving email notifications for PMs as it would seem that I'm not.
I will report the problem to Proboards but wondered if it was affecting just me or everyone.
Thanks.
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Post by Helmut83 on Feb 10, 2016 18:55:47 GMT
I'm not receiving them, but that's because I didn't configure it to receive them. Are you sure you did?
Do you want me to configure it like that and tell you if I receive notifications when I get a PM?
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Post by Horacewimp on Feb 10, 2016 19:00:19 GMT
I'm not receiving them, but that's because I didn't configure it to receive them. Are you sure you did? Do you want me to configure it like that and tell you if I receive notifications when I get a PM? Mine is set to Instant for PMs but I don't think it works. Do you mind changing your settings send me PM and I'll send one back to see if it works. Before they changed the system I always received an email.
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Post by Helmut83 on Feb 10, 2016 19:04:44 GMT
Of course! Just give me a couple of minutes before sending me the PM so I can configure the account.
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Post by Helmut83 on Feb 10, 2016 19:06:10 GMT
Done! Now send me the PM...
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Post by Helmut83 on Feb 10, 2016 19:13:26 GMT
I received the PM, but so far no email.
Do one thing: instead of sending me a PM on an existing dialog thread, open up a new private messages dialog thread. Maybe it's only that way that it works...
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Post by Horacewimp on Feb 10, 2016 19:15:35 GMT
OK I've send a new message thread.
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Post by Helmut83 on Feb 10, 2016 19:20:26 GMT
No, no email at all. And I'm refreshing at every minute.
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Post by Helmut83 on Feb 10, 2016 19:21:31 GMT
The emails of "you have updated threads" arrive regularly, if it's of any use, but definitely not the ones of PM.
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Post by Horacewimp on Feb 10, 2016 19:22:15 GMT
Thanks Helmut83 for your help, there are a few people having the same issue on the proboards support forum, I'll add us to the list. Thanks for your help, I'll report back once I get an answer.
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Post by Helmut83 on Feb 10, 2016 19:27:43 GMT
No problem, Horace! Least I can do after all the work and time you dedicate to this forum.
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Post by Horacewimp on Feb 10, 2016 19:53:46 GMT
Proboards are aware of a problem and have replied as follows
"Thank you for posting, we're working on this now"
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Post by Horacewimp on Feb 12, 2016 8:21:31 GMT
This problem is now fixed, I'm certainly receiving email notifications, please let me know if anyone still has a problem. Proboards reply: "The issue causing this has been resolved, and you should now be properly receiving your notifications. "
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Post by BSJ on Feb 12, 2016 20:02:56 GMT
My personal email? Never from the forum. But, would not like receiving them.
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